Shipping policy

At Our store(Leaf), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you use our services:

a) Personal Information

  • Full name

  • Email address

  • Mobile number

  • Billing and delivery address

  • Account login details

  • Payment information (processed securely via third-party payment gateways)

b) Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the website

2. How We Use Your Information

We use your information for the following purposes:

  • To process grocery orders and deliveries

  • To manage payments, refunds, and invoices

  • To provide customer support and respond to inquiries

  • To improve our website, products, and services

  • To send order updates, notifications, and promotional offers (with your consent)

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

  • Delivery partners for order fulfillment

  • Payment service providers for secure transactions

  • Government or legal authorities when required by law

All third parties are obligated to keep your information secure and confidential.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Remember user preferences

  • Analyze website traffic and performance

You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure.

6. User Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Business Name: Clove
Address: United state